Your current activation date for your DSL connection: Please take a look at your email to get the date.

The Activation of your connection has been confirmed.

To get the date of the activation, please take a look at your email.

We will of course inform you if any changes should occur.

A Telekom's technician needs to come to you to activate the connection. It is important that someone is at home on the day of the appointment between 8 am and 1 pm.

Questions to the technician’s visit:
Why does a Telekom technician need to come to my home?
What do I need to do on the day of the technician’s visit?
Can I reschedule the technician’s visit?
What can I do if the technician didn’t come?

If you have ordered a router you will receive this from DHL before the activation date. The router is preconfigured with your log in data. All you need to do is plug in and start browsing the web.

If you haven’t ordered a router you will receive an email with the log in data in time for the activation date. If you currently do not have access to the internet you can also call to request the log in data.

Click here for more information about your login data.

Customer satisfaction is important to us. If you've got any questions or comments, please contact us via support@easybell.de or call 030/80 95 1001.