Your activation date and log in data for your plan

Deutsche Telekom has confirmed activation of your connection. To get the date of the activation, please take a look at your email. The activation will be completed at least at 8 pm.

If you have ordered a router from us:
You will receive the router approximately two days before the activation date. It’s preconfigured with your log in data. All you need to do is plug in and start browsing the web and making calls straightaway.

If you are using your own router:
You need to enter the internet log in data to your device. Help for configuring various terminals can be found in our help centre.

Internet log in data

• User name: Please check your email.
• Password: Please check your email.

If you need help setting up your router at home, we can offer you the service of our partner Cervis (extra cost): Find out more

If you have also ordered our phone flat rate:
You need to enter your VoIP log in data into your router and set up the corresponding dialing rules. The login data is available on activation day in our customer portal via Phone functions/Settings.

Customer satisfaction is important to us. If you've got any questions or comments, please contact us via support@easybell.de or call 030/80 95 1001.