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You can find a cancellation of router/the affected customer ID in your email

We’re sad that you have cancelled your plan.

Please remember to send back the router you have already received within a week. Otherwise we will charge the router’s market value of €169.

You can return the router for free by clicking on the following link. Unfortunately it isn’t possible to return the router as a non-prepaid parcel.

We’re sorry that we couldn’t enter into a contract with you this time.

Wir sind ausgezeichnet!

Kunden, Partner und die Fachpresse schenken uns Vertrauen.