Transition to the SEPA-based direct debit scheme

  easybell GmbH, Brückenstraße 5a, 10179 Berlin
Creditor identification number: DE74ZZZ00000150248
Mandate reference: please look in your email.

The time has finally come for Europe to implement SEPA (Single European Payments Area). All transactions are to be switched to the standardized SEPA-based direct debit scheme by February 2014 at the latest. The international bank account number (IBAN) will then be all that is required for the new process.

We currently collect contracted payments from you via direct debit, as you provided us with a direct debit mandate when you began your contract with us. In January 2014, we will automatically switch payment processing to a SEPA-based direct debit mandate. The SEPA-based direct debit mandate will replace the current system and will include our creditor identification number stated above and the mandate reference. You do not need to do anything as we will automatically switch to the new system. We will continue to collect all contracted payments from your account on the due date.

We will continue to collect your direct debit payments from the following account:

IBAN: please look in your email.
BIC: please look in your email.

Please make sure the IBAN and BIC match those for your bank account. You can view the full IBAN in the customer portal under -> My details/Bank details. Please inform us immediately if the bank details are not correct. Your IBAN and BIC can also be found on your bank statement.

We will inform you on the exact payment amount and day or if the mandate information changes in a new 'direct debit payment notification' at least three days before collecting the payment. This notification will be included in your bill, meaning you have enough time to process the update to the account debit entry.

If you are not the account holder then we kindly request you to forward this message to the appropriate person. You are welcome to contact us with any questions about this message.