Your login data for your DSL connection

You can find the date of activation in your email. 

We would therefore like to provide you with your log in data and other important information.

Please note that it can take several days after activation to reace a full bandwidth of your ADSL and VDSL connection.

If you have ordered a router from us:
You will receive the router shortly before the activation date. It’s preconfigured with your log in data. All you need to do is plug in and start browsing the web and making calls straightaway.

If you are using your own router:
You need to enter the internet log in data and phone log in data to your device. Help for configuring various terminals can be found in our help centre. Please check if the instructions matches to your connection type for the plan.

Internet log in data

• User name: Please check your email.
• Password: Please check your email.

Phone login data for your phone number (Please check your email)

• User name: your SIP user name
• Registrar: sip.easybell.de

We won’t send you the SIP password via email to protect your security. It can be found in our customer portal via Phone functions/Settings. To login, please use your customer ID (which you can find in your email) and the password you selected when placing your order.

If you need help setting up your router at home, we can offer you the service of our partner Cervis (extra cost): Find out more

Customer satisfaction is important to us. If you've got any questions or comments, please contact us via support@easybell.de or call 030/80 95 1001.